The Centre for the Development of Occupations (CdO) helps professional organisations, training programme sponsors, vocational schools and cantonal and federal authorities to review and revise training programmes. It also provides services adapted to the specific needs of clients. Despite the Covid-19 restrictions, CdO staff was able to maintain personal contact with their clients throughout the year.
In the area of vocational education and training, CdO pursued the following activities in 2020: it provided assistance with revision of a VET programme relating to public transport, which entailed handling the operational aspects required to prepare a competence profile and develop a new training plan. CdO also helped the Swiss Association of Electrical Utilities Companies to review and revise a training programme for powerline technicians. This involved drawing up a new competence profile and a developing a new training plan. In addition, a group event was organised to review and revise the training programme for hairdressers. CdO also worked with vocational schools specialised in the watchmaking industry to draft and introduce a revised training plan and VET ordinance for micromechanics technicians. Vocational school teachers were then given a corresponding refresher course. In addition, CdO provided assistance with the training programme for customer service agents. This work entailed introducing a new VET ordinance and preparing a new qualification procedure.
In the area of professional education, CdO helped the Swiss Association of Insurance Professionals to partially revise their federal professional examination. This work involved changing the examination rules and guidelines to bring them in line with the latest requirements. In addition, several workshops and group events were held, which gave rise to a new training programme for insurance brokers.
In the year 2020, CdO handled a total of 242 projects, surpassing the results of the previous reporting year. These activities mainly consisted of advisory and service mandates and implementation projects. The Confederation, the Cantons and professional organisations greatly appreciate the high quality of the services provided: according to a recent evaluation, CdO achieved a nearly 100% satisfaction rate.